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We talk elsewhere about what constitutes valid service of a lawsuit, and you should check out that video and article if you have any questions about whether you’ve been served. That makes a large difference in what you should do, and if you have been improperly served, you likely will not want to “answer” the suit at all and may instead want to “move to quash” the suit.
We also discuss elsewhere whether you should respond to a debt collection lawsuit you find out about if you have not been served the complaint. To boil that down to its most essential point, if you have not been served at all – you hear about the suit from a neighbor or look your name up in court files, or a lawyer sends you a letter saying you’re being sued – we usually suggest that you take no action if you don’t have a lawyer. If you do have a lawyer, and the lawyer thinks it’s best to get on with it, that might be a good idea, but as a pro se defendant you won’t be able to shut the case down the way a lawyer might.
Let them serve you if they can, but you have no obligation to help with that process. You don’t have to go down to the sheriff’s office or call the firm suing you or its process server. See if they can get you, and if they can’t the case will be dismissed against you. It actually happens a lot, although not a statistically huge percentage of cases.
If you go this route, you will want to keep an eye on the court files to see if, whether or not they HAVE served you, they claim to have served you, and that brings up a special issue that we discuss elsewhere, too.
If you get served, your next question will be HOW to respond. If you fail to respond at all, the other side will get a default judgment and start trying to get your stuff, so this is probably not a good idea for you. You’ll need to Answer or file what’s called a motion (in some jurisdictions, like California, you could file what’s called a “demurrer,” which is just another kind of motion). To answer this question, you should first consider what kind of court you’re in. Are you in a small claims court, sometimes called a “magistrate” court? Or are you in a “real” court?
If you’re in a small claims or magistrate court, see our video and article on that.
Assuming you’re in a real court, you’ll need to do two things right off the bat. First, find your state’s Rules of Civil Procedure and look up the part about service of process and motions to dismiss. Some motions to dismiss have to be filed before you answer the petition. Find out if you have one of those – the petition is vague, names the wrong person, or violates certain procedural requirements some states have for debt collectors. If you have one of these, you might be (and almost certainly are) waiving your right to bring the motion if you answer first.
If they claim you were served, but you have some reason to dispute that, you probably need to bring what’s called a “motion to quash” service before you answer (as mentioned above), since answering will be regarded as your consent to the court’s jurisdiction.
If none of those concerns apply to you, you will need to answer the suit. In some states, they have what’s called a “verified petition,” which means that someone swore to the truth of the allegations. If you have that sort of petition, you will need to swear to your answer, and this means getting a notary public to witness the document. But this is rare. In most instances, the petition is an ordinary one signed by the lawyer for the debt collector. If that’s what you’ve got, you will simply want to deny almost all of the paragraphs, one by one, in the petition. Don’t go to absurd lengths and deny your name or address, if those are correct, but you should generally deny all of the other substantive allegations. The legal effect of your denial is to say, “prove it.”
In some states you can file what’s called a “general denial,” which does in one sentence what I just suggested.
If you think you have a counterclaim against the person suing you, you will want to add that to your answer.
We discuss “affirmative defenses” elsewhere, but in general they are facts that, even if what the debt collector says in its petition is true, would mean you don’t owe them money. Most typical of these sorts of defenses are some sort of agreement to settle or address the claim, or the passage of too much time before they brought the suit, called the statute of limitations.
The essence of an affirmative defense is that you bear the burden of proof in showing that these factors exist, and you also must plead them in your answer.
Finally, let’s talk about demanding a jury. Our position is, generally, that debt defendants should ask for a jury. We discuss this in greater length in our article and video on juries, but if you think you want a jury (as we recommend), you need to find out how your court and state require that you demand one. In federal court and some states, it’s enough to say it as part of your answer. In some states, you have to make a separate request by separate pleading. Find out what you are required to do and do that.
If by chance you’re just finding out about this after already starting to defend your case, that doesn’t mean it’s necessarily too late. If you have a right to jury trial, the right is absolute when you raise it in the proper way and time, but even if you don’t do it when you should, the court should normally grant your request anyway absent some sort of misbehavior or the passage of too much time, and they are required to be “liberal” in their interpretation of what’s too late. That is, they are supposed to lean towards granting your request for a jury, so even if you’re late, you should go for it if you want one.
This article updated 3/25/25
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There’s a great deal to say about counterclaims in debt law cases, and I suggest you look closely at the text of the Fair Debt Collection Practices Act (FDCPA) itself as you consider what, if any, counterclaims you will bring. In this article, though, I simply want to tell you why counterclaims are so important.
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In most jurisdictions, a plaintiff (the person bringing the lawsuit) is allowed to drop the case (that’s called “dismissing”) virtually at any time it wants to. This isn’t true of federal court, where you have to get permission, but in most state courts it seems to be true. And debt cases are pretty much always brought in state courts.
That means that if you work hard and develop a winning case, the debt collector could just dismiss the case.
That’s just what we want it to do, of course.
However, if the debt collector simply dismisses your case, it could also sue you again later or sell the debt to someone else who would sue you later, and that means you would still be vulnerable to debt collectors. It would also mean you could receive more annoying calls and letters, and would have to put credit repair on hold. Making them dismiss – under any circumstances – is a victory, but you need the case dismissed “with prejudice” to keep it from coming back.
So how do you keep them from dismissing the suit and refiling the suit later? You do this by filing a counterclaim against them. A plaintiff can dismiss its own lawsuit, but not your claim against it. So if they want to dismiss the case against you either because your claims are good or because they don’t want to spend the money chasing you, they either have to settle the case with you, or they’re still left defending against your counterclaim. They never do that, because then they’d be bound to lose money one way or another. They’d either have to pay you or their lawyers (or both), — without the chance of collecting anything from you. That’s the worst of all worlds for them, and they won’t do it. Instead, they’ll settle the whole case with you.
So a counterclaim gives you power over the plaintiff and lets you keep it around till they agree to destroy (or “extinguish”) the debt. And then not only can you rest easy about the debt, but you can also begin the process or rebuilding your credit report.
Sometimes your counterclaim can be worth a lot more than their lawsuit against you was in the first place.
Actually, it is not rare at all for a debt defendant’s counterclaim to be worth more than the claim brought by the debt collector, and this is so for several reasons. First, as I often point out, debt collectors generally bring their claims without any real evidence in their possession – and without the ability to get the evidence cheaply enough to be worth doing. That means that the debt collectors’ claims against defendants will, eventually, be worthless if you just keep fighting enough.
On the other hand, a counterclaim under the FDCPA is usually the result of either something the debt collector did as part of bringing its lawsuit (i.e., bogus notice of right to seek verification, false or deceptive affidavit, etc.) or (by definition) of some other part of the debt collection practice – usually some action involving you personally. Where the violation is part of the lawsuit, there is simply no evidentiary issue at all. The facts are in the file – put their by the debt collector and its lawyers. And where the counterclaim involves some other action against you personally, you should be able to testify. Thus you will rarely have an evidence issue – the hurdle which usually kills debt cases.
For a free copy of this article in pdf form, click here: Making Excuses
There is, in the world, what some people call the “iron law of cause and effect.” What this means is that, for every action, something always happens as a result. No matter why it happened, if it does happen, there are consequences. In plain English, you say it this way: There are no free lunches, ever.
In reality, all of life is like this, even when we don’t think about it.
We pretend the iron law of cause and effect does not apply to us all the time. If we’re late, we apologize, and that’s usually enough to get past the other person’s anger or hurt feelings. If we apologize sincerely enough or give enough good reasons for something we did, it seems like we get away with it. But it isn’t called the “iron law” for nothing. Even if the other person excuses us, he or she thinks we are less dependable. And even if the other person doesn’t think that, we think of it ourselves. We know it. No free lunches.
Sincerity means not intending to do harm – trying to do the right thing. Integrity means not doing harm, and doing the right thing. Naturally, it is much, much harder to have integrity than to be sincere.
Defending yourself pro se requires integrity.
If a debt collector can prove (or if you don’t make them prove) that you borrowed money and didn’t pay it back, it will be entitled to a judgment against you. It’s as simple as that, no ifs, ands or buts. There are events that can destroy the debt – showing payment, that it was based on fraud, or settlement to name a few. But if the debt isn’t destroyed, no amount of sincerity (desire to pay or legitimate inability to pay) will get you off the hook. You will still owe the money, and the judge will still give the debt collector its judgment if it proves its case.
It’s surprising how often people get mad at debt collectors for trying to collect debts they (the people involved) owe but can’t afford to pay. They often feel like the debt collector has done them wrong to think they should pay. But remember this: just because the debt collector has a ton of money and you’re poor, that doesn’t mean they won’t get a judgment against you. Don’t think that way. And a judgment gives them the power to take from you. They will use that power.
Instead, fight and make them prove their case if they can. Require them to prove the debt and their right to it. Luckily, they aren’t so good at that, and if you fight, you have an excellent chance to win – that’s why we’re here, after all.
We’ve been talking about the substantive law of debt, which is almost absolute. It’s a little murkier in litigation, where excuses CAN make a difference – sometimes. If you make a mistake in doing something, or if you fail to do something you should have done, this can sometimes be excused. If you do make a mistake, you should certainly try to get it excused. The sincerity of your excuse will matter then, so make it good and say it with feeling. And you might get away with it.
But even if you do “get away with it,” every mistake has consequences. As a pro se defendant, you work mighty hard to get the judge to take you and your words seriously. You want the judge to apply the law fairly and consistently – that’s really all you need in most debt cases to win. Any time you ask the judge for something special or make some kind of excuse, you will hurt your chances of that. And all too often, the court will not give you the break it probably should.
Always work your hardest and do your very best to understand the law and rules of your court. As much as possible, you NEVER want to ask the judge for anything she isn’t supposed to do. If possible, you never want to ask the judge to excuse some failure or to cut you any sort of unusual break.
And to get your best, you must give your best. Never make excuses for yourself, and never accept them from yourself. It’s impossible to be perfect, but try not to make any mistakes you don’t have to make. And that is not a “platitude” or boring old saying – it’s encouragement to you to work very hard. The only way to avoid making mistakes is by figuring out things ahead of time and always going the extra mile. You can get away with less in some parts of your life, but you often cannot in litigation.
We have a rule at Your Legal Leg Up. When you’re faced with a question (which happens almost constantly), you must ask yourself whether it’s possible to get a clear, certain answer. If that isn’t clear, then find out – with certainty – whether it is possible to get a clear, certain answer. If it is, FIND that answer. Nothing less will do when certainty is possible. If it is NOT possible, then find out with certainty all the things that matter in determining the issue. You understand? Wherever it is possible to know a thing, you must know it. Never ever guess when you could know.
That’s the difference between sincerity and integrity in debt defense.
Maybe it sounds easy to find certainty when it’s there. If it sounds easy to you, you probably haven’t been working on your case very long, or you’ve been taking shortcuts without even realizing it. You would be amazed, maybe, at how often people do take shortcuts. It is a rare teleconference where someone doesn’t admit to not knowing something they need to know but don’t. And they always have a good reason for it, too. It’s hard – but remember the iron rule of cause and effect. You know something or you don’t; you know you’re doing what you should, or you’re guessing and hoping either that you are or that it won’t matter. And it always matters.
Do your research and find out for sure the things you need to know. Then do the work and make sure you’re doing the thing you must do.
Your Legal Leg Up is a website and business dedicated to helping people defend themselves from debt lawsuits without having to hire a lawyer. As you can see below, we have a number of products as well as memberships that should help you wherever you are in the process. In addition to that, our website is a resource for all. Many of the articles and materials are reserved for members, but many are available to everyone.
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